Legal notice

1. Site publisher

This website, accessible at Fam.heart.bijoux, is published by:

Fam.heart
Address: 3 Rue Mouton-Duvernet, Paris, 75014, France
Email: astridmpaul@gmail.com

Publication manager: Fam.heart

Legal status: sole trader
SIRET number: 84882669900011
Intra-community VAT number: not applicable

2. Hosting

The site is hosted by:

Shopify Inc.
151 O’Connor Street
Ottawa, Ontario K2P 2L8
Canada
Website: www.shopify.com

Shopify provides the e-commerce infrastructure used to run the store, payments and orders.

3. Activity

Fam.heart operates an online store specializing in the sale of jewelry, in particular personalized jewelry, along with related services supporting the online shopping experience.

4. Access to the site

The site is accessible at all times, except during interruptions for maintenance, updates or events beyond our control.

The publisher cannot be held responsible for any temporary unavailability of the site.

5. Intellectual property

All content on the site (text, images, visuals, logos, design, structure) is protected by intellectual property law.

Any reproduction, representation, modification or exploitation, in whole or in part, without prior written authorization is strictly prohibited.

6. Personal data

In the course of using the site, Fam.heart may collect personal information about users.

Data collected

The data that may be collected includes:

  • first name and surname
  • postal address
  • email address
  • telephone number
  • order and payment information
  • browsing data (IP address, device, cookies)

Purposes of processing

This data is used to:

  • process and ship orders
  • manage the customer relationship
  • provide after-sales service
  • improve the user experience
  • send marketing offers (with consent)
  • ensure the security of transactions

Legal basis

Processing is based on:

  • performance of the contract
  • consent
  • legal obligations

User rights

In accordance with the GDPR, you have the following rights:

  • right of access
  • right of rectification
  • right of erasure
  • right to object
  • right to data portability

These rights can be exercised at the following address:
astridmpaul@gmail.com

7. Data sharing

Data may be passed to third parties strictly for the purpose of delivering the services:

  • Shopify Inc. (hosting and infrastructure)
  • secure payment providers
  • delivery services
  • analytics and marketing tools

These partners process the data only to the extent necessary for their role.

8. Cookies

The site uses cookies in order to:

  • improve the user experience
  • measure audience
  • offer relevant content

Users can configure or refuse cookies through their browser settings.

9. Liability

Fam.heart cannot be held responsible for:

  • misuse of the products
  • indirect damage
  • temporary interruptions of the site

The information on the site is provided for guidance only and may be changed at any time.

10. Hyperlinks

The site may contain links to third-party sites.

Fam.heart cannot be held responsible for the content or the practices of those external sites.

11. Data relating to minors

The site is not intended for minors.
No personal data concerning minors is knowingly collected.

12. Security

Fam.heart puts in place technical and organizational measures to protect personal data.

However, no transmission of data over the internet is entirely secure.

13. International transfers

Data may be transferred outside the European Union, in particular through the services of Shopify Inc.

These transfers are governed in accordance with applicable regulations.

14. Applicable law

This legal notice is governed by French law.

In the event of a dispute, an amicable solution will be sought before any legal action.

15. Contact

For any question:

Email: astridmpaul@gmail.com
Address: 4 Rue des Frères Henry, 92120 Montrouge, France